Confirmed Service Customer
I had a check engine light come on and called the service center and Russell had me bring the truck in to check codes. They did find a code for emissions and although they had a packed schedule that day they were able to get my truck in find out what was wrong. They didnt have the part in stock but had one at a local dealer and went and got the part and installed the damaged part that day and I only waited an hour for this all to be done. I was concerned about driving my truck with the check engine light on and Russell in service saw my concern and got my truck in and for repair. I would refer all family and friends to Nick Abraham and the service and products are top notch.
Richard B.
GRAFTON,
OH
Business Response
Thank you for sharing your experience with us! We're thrilled to hear that Russell and the team were able to address your concerns so promptly and efficiently. It's great to know they took the time to explain the situation and find a solution quickly, especially with your truck's check engine light. We truly appreciate your recommendation and look forward to helping your family and friends in the future. If you have any other questions or need further assistance, don’t hesitate to reach out!
Was this review helpful?
Other reviews that may be helpful
Confirmed Service Customer
Everyone is so friendly. There is no pressure to purchase. They helped me find exactly what I wanted.
Confirmed Service Customer
Great people very friendly providing excellent service great management
Confirmed Service Customer
Parts on back order the minute they came in, I was called to make an appointment the next day. Work required a long time and was given a loner, all wo...
